Import Auto Specialists

Carol Ann Palmer 4 weeks ago

Good and honest service The crew at Import Auto have always taken good car of my cars. Being a woman, sometimes shops take advantage and overcharge for repairs. Bill always makes sure that I have the full story and understand what needs to be done. He works with me to schedule the needed repairs so I can fit it into my budget.

Sal Rubio a month ago

I can’t say enough good things about my experience with Import Auto Specialist! From the moment I brought my 2018 Audi Q3 Quattro, Bill handled the intake and was upfront, honest, and clear about the work my vehicle needed. The communication throughout the entire process was excellent, and I always felt like I knew what was being done and why. My check engine light was on, and they took care of several repairs, including replacing my battery, repairing the mass airflow sensor, replacing the timing cover and gasket, and performing a brake fluid exchange. They were fast and efficient and even offered to have everything completed the same day if I really needed it. What really stood out to me was that the mechanic took the time to explain the repairs and answer all of my questions. I never felt rushed or pressured into anything. The quality of the work, the value, and the customer service were all outstanding. They made what could have been a stressful and expensive repair feel smooth and effortless. This is honestly the best experience I’ve ever had getting my Audi repaired, and I can’t say enough good things about the entire team. I highly recommend Import Auto Specialist to anyone

Patricia Lee a month ago

Bill & his team were so wonderful!! I had some concerning electrical problems that I wanted checked out. They did a very comprehensive diagnostic test and gave me a pretty thorough list of the good and the bad. I elected to do a few services that I could afford at the moment. They never once made me feel pressured to do more and were so responsive and helpful! They even changed my car key battery that’s been slowly dying for far too long 🥹. Thanks Bill & your team for providing an honest service!

Lisa Christ 3 months ago

My son recommended this shop. He has a very expensive car and is extremely particular about his repairs. I decided to bring in my old 2013 Honda Accord that was really making a bad clunking noise. Bill at the front desk was very clear about what to expect for servicing my car and when it would be finished. He was able to save me money by fixing the trunk instead of replacing the entire unit that wasn't working. My car runs excellent now and I got it back sooner than expected. I will 100% use this shop again.

Spencer Bjork 5 months ago

In October 2025, I brought my Mercedes to IAS for an exhaust manifold replacement. When I picked it up, I found one of their tools still in mu engine compartment which should have been a sign. Everything was fine until I went to get my tires changed in March 2026. Three of my wheels came off with no issue but the one wheel that IAS had to take off to replace the exhaust manifold was severely over torqued. When I called to ask about this, they told me they didn't even have record of having my exhaust manifold replaced– they told me the only had a record of having my turbo replaced (which was never done). They also told me that the wheel was torqued to manufacture specification, however, no other shop or person worked on my car after IAS. I'm conflicted because it seems like they are capable of quality work but forget or slip up on the basics.